By: David Tetley
Public Relations and brand psychology have come a long way since their start. Small businesses and corporations have always strived to come up with new ways to relate to the public and stand out from their competitors. With the internet and social media being massively widespread, any company has a potential to advertise itself in front of another’s brand. Every business is fighting for its clients’ attention, making it harder to turn customers into loyal ones. The market has evolved and so have the consumers. So how do companies follow along?
Younger audiences are a favorite of advertisers. But today’s young people are less naïve towards advertisements and typically know when they are being sold more quickly than kids from different generations. With so many options and brands to choose, young consumers usually are more attracted to brands that they feel represent them in one way or another. That could be values like authenticity, a movement or even what is trending at the moment. What is popular will always be attractive, but there is a reason that something goes viral in the first place. There is research that suggests brand loyalty can be acquired if a company supports their potential customers’ views. Nike’s stock increased 5% back in 2018 by taking a stance with Colin Kaepernick against racism and donating $40 million to social justice organizations. It is a double-edged sword because of the risks that come with picking a side, but being catchy alone does not cut it anymore.
Views that brands support do not have to be political. Thanks to vast range of topics with large passionate audiences on the internet, ads can focus on very specific niches that are not controversial. Although young people might be harder to influence through traditional advertisements, many companies found a way to connect to the core of new audiences through social media. There are two reasons for that. The first, the newest generations, generation Z and Alpha, were born into a time where the internet was a pillar of their social life. Naturally, the amount of time they spend there is higher than any other age group. The second reason is because of companies are making ads inside the content they watch, instead of ads that will instantly drive many of them away. Instead of having an ad interrupt a video, story or TikTok, influencers add a new layer of marketing where they can advertise to their viewers a product that is most likely appropriate to the influencer’s niche audience in an entertaining way.
Influencer marketing, if done right, can break through the barrier to build brand resonance between young consumers and a brand or product. A small influencer can have a deeper connection with their followers than a large company’s expensive marketing efforts. Many big brands have opted to target their potential consumer via Snapchat and TikTok influencers paid ads because they know how inexpensive and effective it can be. Small to medium influencers can charge around $250 per ad and have it reach thousands of people that fit the product’s niche.
Social media doesn’t only facilitate connection with youth through targeted niches, it also pressures large corporations to act on important social issues. Being aware of what other brands and sponsors stand for is more important than ever. Soon, having a logo with a movement’s flag is not going to be enough. Fundraisers and charity events are becoming more prevalent by the day. Take Giving Tuesday, which is Nov. 29. It’s only been around for a decade, but its importance has grown significantly.